AK1
חבר משקיען
- הודעות
- 11,906
- מעורבות
- 2,930
- נקודות
- 113
באסוציאצייה חופשית סתם נזכרתי פתאום בלי קשר לכלום בתיאור המקרה הזה ב-help desk של חברה שמוכרת מחשבים ותוכנה:
[FONT="]Operator: "Ridge Hall, computer assistance; may I help you?"[/FONT]
[FONT="]
Caller: "Yes, well, I'm having trouble with WordPerfect."[/FONT]
[FONT="]
Operator: "What sort of trouble??"[/FONT]
[FONT="]
Caller: "Well, I was just typing along, and all of a sudden the words went away."[/FONT]
[FONT="]
Operator: "Went away?"[/FONT]
[FONT="]
Caller: "They disappeared."[/FONT]
[FONT="]
Operator: "Hmm So what does your screen look like now?"[/FONT]
[FONT="]
Caller: "Nothing."[/FONT]
[FONT="]
Operator: "Nothing??"[/FONT]
[FONT="]
Caller: "It's blank; it won't accept anything when I type."[/FONT]
[FONT="]
Operator: "Are you still in WordPerfect, or did you get out??"[/FONT]
[FONT="]
Caller: "How do I tell?"[/FONT]
[FONT="]
Operator: "Can you see the C: prompt on the screen??"[/FONT]
[FONT="]
Caller: "What's a sea-prompt?"[/FONT]
[FONT="]
Operator: "Never mind, can you move your cursor around the screen?"[/FONT]
[FONT="]
Caller: "There isn't any cursor: I told you, it won't accept anything I type."[/FONT]
[FONT="]
Operator: "Does your monitor have a power indicator??"[/FONT]
[FONT="]
Caller: "What's a monitor?"[/FONT]
[FONT="]
Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??"[/FONT]
[FONT="]
Caller: "I don't know."[/FONT]
[FONT="]
Operator: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??"[/FONT]
[FONT="]
Caller: "Yes, I think so."[/FONT]
[FONT="]
Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall.[/FONT]
[FONT="]
Caller: "Yes, it is."[/FONT]
[FONT="]
Operator: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??"[/FONT]
[FONT="]
Caller: "No."[/FONT]
[FONT="]
Operator: "Well, there are. I need you to look back there again and find the other cable."[/FONT]
[FONT="]
Caller: "Okay, here it is."
[/FONT]
[FONT="]Operator: "Follow it for me, and tell me if it's plugged securely into the back of your computer."
[/FONT]
[FONT="]Caller: "I can't reach."
[/FONT]
[FONT="]Operator: "Uh huh. Well, can you see if it is??"
[/FONT]
[FONT="]Caller: "No."
[/FONT]
[FONT="]Operator: "Even if you maybe put your knee on something and lean way over??"
[/FONT]
[FONT="]Caller: "Oh, it's not because I don't have the right angle - it's because it's dark."
[/FONT]
[FONT="]Operator: "Dark??"
[/FONT]
[FONT="]Caller: "Yes - the office light is off, and the only light I have is coming in from the window.
[/FONT]
[FONT="]Operator: "Well, turn on the office light then."
[/FONT]
[FONT="]Caller: "I can't."
[/FONT]
[FONT="]Operator: "No? Why not??"
[/FONT]
[FONT="]Caller: "Because there's a power failure."
[/FONT]
[FONT="]Operator: "A power......... A power failure? Aha, Okay, we've got it licked now.[FONT="] Do you still have the boxes and manuals and packing stuff your computer came in??"
[/FONT][/FONT]
[FONT="]Caller: "Well, yes, I keep them in the closet."
[/FONT]
[FONT="]Operator: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
[/FONT]
[FONT="]Caller: "Really? Is it that bad?"
[/FONT]
[FONT="]Operator: "Yes, I'm afraid it is."
[/FONT]
[FONT="]Caller: "Well, all right then, I suppose. What do I tell them??"
[/FONT]
[FONT="]Operator: "Tell them you're too f%*%*%g stupid to own a computer!!!!!"[/FONT]
[FONT="]
Caller: "Yes, well, I'm having trouble with WordPerfect."[/FONT]
[FONT="]
Operator: "What sort of trouble??"[/FONT]
[FONT="]
Caller: "Well, I was just typing along, and all of a sudden the words went away."[/FONT]
[FONT="]
Operator: "Went away?"[/FONT]
[FONT="]
Caller: "They disappeared."[/FONT]
[FONT="]
Operator: "Hmm So what does your screen look like now?"[/FONT]
[FONT="]
Caller: "Nothing."[/FONT]
[FONT="]
Operator: "Nothing??"[/FONT]
[FONT="]
Caller: "It's blank; it won't accept anything when I type."[/FONT]
[FONT="]
Operator: "Are you still in WordPerfect, or did you get out??"[/FONT]
[FONT="]
Caller: "How do I tell?"[/FONT]
[FONT="]
Operator: "Can you see the C: prompt on the screen??"[/FONT]
[FONT="]
Caller: "What's a sea-prompt?"[/FONT]
[FONT="]
Operator: "Never mind, can you move your cursor around the screen?"[/FONT]
[FONT="]
Caller: "There isn't any cursor: I told you, it won't accept anything I type."[/FONT]
[FONT="]
Operator: "Does your monitor have a power indicator??"[/FONT]
[FONT="]
Caller: "What's a monitor?"[/FONT]
[FONT="]
Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??"[/FONT]
[FONT="]
Caller: "I don't know."[/FONT]
[FONT="]
Operator: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??"[/FONT]
[FONT="]
Caller: "Yes, I think so."[/FONT]
[FONT="]
Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall.[/FONT]
[FONT="]
Caller: "Yes, it is."[/FONT]
[FONT="]
Operator: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??"[/FONT]
[FONT="]
Caller: "No."[/FONT]
[FONT="]
Operator: "Well, there are. I need you to look back there again and find the other cable."[/FONT]
[FONT="]
Caller: "Okay, here it is."
[/FONT]
[FONT="]Operator: "Follow it for me, and tell me if it's plugged securely into the back of your computer."
[/FONT]
[FONT="]Caller: "I can't reach."
[/FONT]
[FONT="]Operator: "Uh huh. Well, can you see if it is??"
[/FONT]
[FONT="]Caller: "No."
[/FONT]
[FONT="]Operator: "Even if you maybe put your knee on something and lean way over??"
[/FONT]
[FONT="]Caller: "Oh, it's not because I don't have the right angle - it's because it's dark."
[/FONT]
[FONT="]Operator: "Dark??"
[/FONT]
[FONT="]Caller: "Yes - the office light is off, and the only light I have is coming in from the window.
[/FONT]
[FONT="]Operator: "Well, turn on the office light then."
[/FONT]
[FONT="]Caller: "I can't."
[/FONT]
[FONT="]Operator: "No? Why not??"
[/FONT]
[FONT="]Caller: "Because there's a power failure."
[/FONT]
[FONT="]Operator: "A power......... A power failure? Aha, Okay, we've got it licked now.[FONT="] Do you still have the boxes and manuals and packing stuff your computer came in??"
[/FONT][/FONT]
[FONT="]Caller: "Well, yes, I keep them in the closet."
[/FONT]
[FONT="]Operator: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
[/FONT]
[FONT="]Caller: "Really? Is it that bad?"
[/FONT]
[FONT="]Operator: "Yes, I'm afraid it is."
[/FONT]
[FONT="]Caller: "Well, all right then, I suppose. What do I tell them??"
[/FONT]
[FONT="]Operator: "Tell them you're too f%*%*%g stupid to own a computer!!!!!"[/FONT]